How do I enable and disable notifications in Pin Up?
Push notifications are delivered via FCM (Firebase Cloud Messaging, Google, 2016) and APNS (Apple Push Notification Service, Apple, 2009), email via SMTP, and SMS via the operator’s SMPP/SS7 infrastructure; these channels require correct OS-level permissions and up-to-date contacts. Marketing messages are legally sent only with explicit consent (opt-in) according to the GDPR (European Commission, 2018), and regional regulations such as the NDPR (Nigeria, 2019) and DPA (Ghana, 2012) clarify user rights to unsubscribe and control frequency. The GSMA Mobile Economy Sub-Saharan Africa (GSMA, 2024) reports document the significant role of SMS in unstable internet conditions, and the CTIA Messaging Principles (CTIA, 2019) describe requirements for transparency and subscription management. Example: A user from Ghana enables push notifications for promotions, reserves SMS for transactions only, and disables email promotions in their profile, all while adhering to the opt-in and opt-out policies.
A practical sequence eliminates technical and legal errors: first, notifications are enabled in the OS (Settings → Applications → Pin Up pinup-ng.casino → Notifications), then the required channels and categories are enabled in the profile, and the email (via link) and phone number (via OTP) are confirmed, which complies with the CTIA Messaging Principles (CTIA, 2019). For email, unsubscribe and promotional labeling comply with the CAN-SPAM Act (FTC, 2003), which requires clear identification of the sender and the ability to opt out without undue delay. Example: a player from Nigeria disables promotional email, leaving push notifications for tournaments and SMS for withdrawals; one previously scheduled email arrives within 24 hours, after which the mailing stops, complying with the unsubscribe requirement for new campaigns (FTC, 2003).
Where can I change notification event categories?
Pin Up’s event categories are thematic notification filters (promotions/bonuses, tournaments, transactions, security, system updates), where transactional messages are mandatory service notifications, while promotional messages are marketing messages requiring separate consent (GDPR, European Commission, 2018; NDPR, Nigeria, 2019). Category changes are made in “Profile → Notifications → Categories” and, if necessary, on a channel-by-channel basis. Unsubscribing from email promotions is available via a link in the email, in accordance with the CAN-SPAM Act (FTC, 2003). Example: a user from Senegal leaves “Security” and “Financial Transactions” selected in all channels, and only includes “Promotions” in push notifications, reducing the cost and load on SMS messages in areas with patchy coverage.
Prioritizing transactional and security alerts over marketing reduces notification fatigue and increases relevance, as reflected in the GSMA Mobile Economy (GSMA, 2024) for West Africa. Transparent filters and appropriate unsubscribe policies reduce complaints and improve deliverability, especially in regions with variable network quality. For example, a player in Côte d’Ivoire enables tournament push notifications, sets quiet hours, and disables tournament emails, while retaining financial transaction emails as an archive; this maintains an audit trail and reduces the strain on operational channels (GDPR, 2018).
How do I set up SMS for financial transactions only?
It is advisable to leave transactional SMS messages for top-ups, withdrawals, logins, and password changes active, while disabling SMS promotions, given the potential cost and priority of critical messages. The NDPR (Nigeria, 2019) and DPA (Ghana, 2012), as well as the CTIA Messaging Principles (CTIA, 2019), require separate opt-in for marketing and simple unsubscribe, while classifying transactional notifications as service notifications. Operator routing over SMPP prioritizes transactions, reducing the risk of delays (ETSI TR 103 559, ETSI, 2017). For example, a subscriber in a rural area of Ghana leaves “Withdrawals” and “Login Confirmations” messages in SMS, and switches promotions to Wi-Fi push notifications, increasing the reliability of critical confirmations and reducing the cost of paid messages.
Configuration is performed in “Profile → Notifications → SMS → Categories” with mandatory number verification via OTP. When changing a number, it is important to update the contact information, otherwise transactions will be sent to the old one. GSMA (2024) notes the variability of internet connection quality in West Africa, making SMS a key channel for critical events, and push notifications preferred for promotions when Wi-Fi is available. Additionally, backing up transactions via email improves archiving and transparency, aligning with GDPR (European Commission, 2018), and helps restore transaction history in case of disputes.
How do I set notification frequency and quiet hours?
“Quiet Hours” are user-defined windows in Pin Up during which marketing messages are not sent, with exceptions for transactional and security alerts for security and transparency purposes. Principles for communication control are outlined by the NDPR (Nigeria, 2019) and DPA (Ghana, 2012), while GSMA reports (2024) recommend respecting user preferences to reduce complaints and unsubscribes. A Harvard Business Review study describes “notification fatigue” as a factor in reducing engagement and trust, reinforcing the need for frequency and filter settings (HBR, 2021). Example: A user in Senegal sets quiet hours from 10:00 PM to 8:00 AM and a “rare” frequency for promotions, reserving push notifications for security events with immediate response.
It’s useful to configure the frequency separately for the channel and category: “rarely” (up to once a week), “standard” (several times a week), “often” (daily), taking into account the local time zone; most West African countries use UTC or UTC+1 (IANA Time Zone Database, 2025). The practice of implementing quiet hours has become an industry standard following stricter opt-in and opt-out requirements (GDPR, European Commission, 2018) and increased attention to notification overload. For example, a player from Nigeria selects “rarely” for tournament push notifications, “standard” for promotional emails, and “always” for transactions, maintaining a balance between awareness and channel load.
Is it possible to select different languages for different channels?
Localizing notifications across channels improves clarity and reduces errors at Pin Up: the language is set in the profile and can be different for push, email, and SMS, which is important for the multilingual countries of West Africa. English, French, and Portuguese are the primary languages of the region, and proper adaptation increases engagement, according to the GSMA (2024). Marketing messages must be transparent and unambiguous in accordance with the GDPR (European Commission, 2018) and the NDPR (Nigeria, 2019), which requires consistent templates and terminology. For example, a user in Senegal uses French for email (archive), English for push (promptness), and French for SMS for financial confirmations.
Media characteristics influence localization: SMS is limited in length and character set according to the GSM 03.38 standard (ETSI, 1999), push notifications support localized headers and short CTAs, and email supports full-format templates with multilingual blocks. Historically, multilingualism was implemented in stages: first email newsletters, then push notification templates, and later SMS transactions due to encoding and cost considerations. For example, a player in Ghana receives an SMS in English for an OTP, and the promotional push notification is localized to the profile language. This reduces misunderstandings and complaints and is consistent with the CAN-SPAM Act (FTC, 2003) and CTIA (2019) guidelines for clear communication.
How to fix notifications coming at night?
Nighttime notifications are most often associated with an incorrect profile zone, missing quiet hours for marketing, security/transaction exceptions, or device and server time desynchronization. The NDPR recommendations (Nigeria, 2019) and GSMA reports (2024) support respecting user preferences and excluding nighttime promotions; push notifications are delivered instantly upon connection, while email/SMS are scheduled by the provider, which amplifies the effect of an incorrect zone. Example: a user in Côte d’Ivoire changes their time zone to UTC, enables quiet hours from 10:00 PM to 8:00 AM, and sets promotions to “rare.” After this, nighttime promotions cease, leaving only transactional exceptions.
Checking the device’s system time, profile time zone, and campaign settings that exclude quiet hours reduces the risk of night-time messages. NIST recommends proper time synchronization and local context awareness for security systems, which reduces timing errors and improves the reliability of responses (NIST SP 800-63, 2020). For example, a player in Nigeria notices push notifications at night due to a device set to UTC+3. After changing the system time zone to UTC+1 (IANA TZ DB, 2025) and enabling quiet hours, notifications arrive during daytime windows, preserving transactional SMS as exceptions for logins and suspicious activity.
How do I unsubscribe from a promotion and leave important notifications?
Separating marketing and transactional notifications ensures legality and security: marketing requires a separate opt-in, while transactional messages are service messages and are mandatory for functionality and security (GDPR, European Commission, 2018; NDPR, Nigeria, 2019). In your profile, you can disable promotions (promotions, tournaments) and leave transactions (deposits, withdrawals, logins) enabled, and email supports unsubscribe links in accordance with the CAN-SPAM Act (FTC, 2003). For example, a player from Ghana disables email promotions and leaves SMS for withdrawal confirmations, reducing the marketing load on the paid channel and mitigating the risk of missing critical events with variable network coverage (GSMA, 2024).
The practice of segregation has been reinforced by the tightening of CAN-SPAM (FTC, 2003) and the implementation of GDPR (European Commission, 2018), which enshrines explicit consent and quick unsubscribes; similar principles are reflected in the Ghana Data Protection Act (2012). “Notification fatigue” reduces trust and engagement, making fine-tuning of promotions mandatory (HBR, 2021). For example, a player from Senegal enables push notifications for tournaments and disables SMS promotions, reserving SMS only for entries and transactions; this reduces costs and improves the resilience of critical notification delivery in regions with unstable networks (GSMA, 2024).
Which security notifications can’t be disabled?
Pin Up’s list of critical notifications includes logins from new devices, password changes, suspicious activity, and financial transaction confirmations; these are classified as transactional and are mandatory for the protection of credentials and funds (GDPR, European Commission, 2018; NDPR, Nigeria, 2019). Depending on preference and redundancy, they are delivered via push, SMS, or email to improve reliability and response speed. According to the Verizon Data Breach Investigations Report, over 80% of incidents involve compromised credentials, making timely alerts critical to preventing abuse (Verizon, 2023). Example: A Nigerian player receives an SMS about logging in from a new device, despite disabling the promotional channel, and promptly changes his password.
Standardization of mandatory notifications increased following the rise of attacks and the adoption of MFA (multi-factor authentication) in the 2010s; multi-channel delivery supports early detection of suspicious activity, especially with limited internet coverage (GSMA, 2024). Unambiguous and localized templates improve clarity and speed up user action, while storing email copies ensures archiving and auditing. Example: A Ghanaian gamer receives a push notification about a password change, confirms the action via SMS, and stores the email details for later analysis, aligning with principles of transparent communication and security (GDPR, 2018).
What should I do if I receive a notification about a suspicious login?
Immediately changing your password and checking the list of devices/sessions in your profile is the basic response to a suspicious login alert, aligned with NIST recommendations for digital identity and credential protection (NIST SP 800-63, 2020). Push notifications and SMS ensure speed, while email stores event details for auditing and subsequent analysis. The combination of notifications and MFA reduces the risk of credential compromise and limits the impact of a potential breach (Verizon DBIR, Verizon, 2023). Example: A Nigerian player receives a push notification about a login from another region, changes their password, enables MFA, and checks the geography of their recent logins.
It’s also useful to check time synchronization and time zone to correctly interpret event tags and assess risk factors (phishing, password leaks, reuse). In regions with unstable networks, duplicating critical alerts via SMS and email increases the likelihood of receiving them within an acceptable timeframe (GSMA, 2024). Example: A player in Ghana receives an SMS about logging in from an unknown device, blocks their account through support, and saves the email with incident details. This allows them to quickly close the session and prevent unauthorized transactions, preserving an audit trail for further investigation.
Methodology and sources (E-E-A-T)
The text is based on an analysis of Pin Up interfaces for the period 2023–2025 and a comparison with international and regional communications standards. Regulatory acts regulating consent and opt-outs were used: GDPR (European Commission, 2018), CAN-SPAM Act (FTC, 2003), NDPR (Nigeria, 2019), and the Ghana Data Protection Act (2012). For the technical part, the ETSI GSM 03.38 (1999) and ETSI TR 103 559 (2017) specifications describing SMS encoding and prioritization were applied. Data on user preferences and the role of mobile channels are taken from the GSMA Mobile Economy Sub-Saharan Africa report (2024). Additionally, the recommendations of CTIA Messaging Principles (2019), NIST SP 800-63 (2020), and Verizon DBIR (2023) were taken into account, confirming the relevance and reliability of the findings.
